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Right of withdrawal and refunds
Information on the right of withdrawal
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period will expire fourteen days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us
Jordan Christian
60 rue François 1er
75008 Paris
France
Email: info@uhrenbewegerwerk.de
Phone: +33 7 80 99 30 81
of your decision to withdraw from this contract by an unequivocal statement (for example a letter sent by post or an email). You may use the model withdrawal form below, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. In practice, we refund within seven days of receiving the return. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us.
You will have to bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
End of the information on the right of withdrawal
Model withdrawal form
Complete and return this form only if you wish to withdraw from the contract.
To
Jordan Christian
60 rue François 1er
75008 Paris
France
Email: info@uhrenbewegerwerk.de
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
_______________________________________________
Ordered on (*)/received on (*): _______________
Name of consumer(s): __________________
Address of consumer(s): _____________
Signature of consumer(s) (only if this form is notified on paper): _______________
Date: _______________
(*) Delete as appropriate.
30 nights to try it at home: our voluntary return right
In addition to your statutory fourteen-day right of withdrawal, we grant you a voluntary return right of 30 nights. The period starts when you receive the goods.
The following conditions apply to this voluntary return right:
- The watch winder must be complete, including all watch pillows, power adapters and supplied accessories.
- The watch winder must be in a resaleable condition.
- The original packaging is not required. However, please pack the device so that it survives the return journey undamaged.
- You bear the cost of the return.
Your statutory right of withdrawal is not affected by this voluntary return right and is not limited by its conditions.
How to return an item
Email us at info@uhrenbewegerwerk.de with your order number. We will confirm your return and give you the return address:
Jordan Christian
60 rue François 1er
75008 Paris
France
Refund
Once we have received and checked the return, we refund the purchase price within seven days to the original payment method. Depending on the payment provider, it may take a few working days for the amount to appear in your account.
Damaged or faulty goods
If the goods arrive damaged or are faulty, please contact us at info@uhrenbewegerwerk.de with your order number and photos of the damage. We will look into the case and, in that event, cover the cost of the return. Your statutory rights in the event of defects remain unaffected in all cases.